Frequently asked questions

Top 3 FAQs

1. How long is the delivery time?

We supply you within 5 calendar days within Germany and within 10 calendar days abroad.

2. Why should I create a customer account?

When you create a user account at Schrader, you enjoy advantages and save time:
Here are examples:

-Birthday surprise for you
-Quick access to your account
-Overview of your placed orders
-Personal wish list that you could share with friends

3. I can not redeem my voucher

Please enter the voucher code exactly as it is available to you.
With possible special characters, uppercase letters and numbers. For example, 615/099 or P0036547.

Customer service
Please contact us via e-mail: or telefax: 0049 4203 43 297

To contact form
E-Mail to:

Direct order
Order directly